Question 1

How does the calorie analysis work?

Accepted Answer

Simply take a photo of your meal with the camera. Our AI detects the foods in the image and automatically calculates the nutritional values (calories, protein, carbs, and fat). You can manually adjust the results at any time.

Question 2

How do I delete my account?

Accepted Answer

Go to Settings → Account → Delete Account in the app. Your account and all associated data will be permanently deleted. Alternatively, you can send an email to support@calorisnap.online and we'll delete your account for you.

Question 3

How do I cancel my subscription?

Accepted Answer

Your subscription is managed through the app store. Here's how to cancel:iPhone/iPad: Settings → Your Name → Subscriptions → CaloriSnap → Cancel SubscriptionAndroid: Google Play Store → Menu → Subscriptions → CaloriSnap → CancelAfter cancellation, you can continue using premium features until the end of the current billing period.

Question 4

How do I change my personal data?

Accepted Answer

Go to Settings in the app. There you can adjust your weight, height, age, calorie goal, and other settings at any time. Your display name and email address can be changed under Account.

Question 5

Can I scan products by barcode?

Accepted Answer

Yes! Tap the plus icon and select the barcode scanner. CaloriSnap automatically recognizes the product by its EAN number and shows you the nutritional values.

Question 6

Does CaloriSnap work offline?

Accepted Answer

An internet connection is required for AI-powered image analysis. However, you can manually log meals and view your previous entries offline.

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